Terms and Conditions

Terms and Conditions

Canine School for Skills refers to Rebecca T Harris or anybody working on a paid or voluntary basis on behalf of Rebecca T Harris. By placing a booking you are deemed to have read, understood and accepted the terms and conditions. Completion of the booking process forms your contract with Canine School for Skills.

Classes, Training & Consultations

Canine School for Skills only uses kind, positive reinforcement based methods. Using food, toys and life rewards for good behaviour. Non-reward or redirection for undesired behaviour. Class numbers are purposely kept small to provide more instructor time and enhance training efficiency. Promoting a stress free learning experience for both dog and handler. Canine School for Skills does not allow the use of any harsh handling or shouting in class. Any issues involving a person or a dog must be reported immediately.

There is a complete ban on any type of choke chain (full or half), prong,shock or spray collar, this also includes slip leads.

Canine School for Skills reserves the right to request any persons to leave the premises or cease the session if they are abusive to any other person or dog, or their own dog. Or are felt to pose a nuisance or threat to other dogs or human class members.

Proof of vaccination must be shown on first day of puppy class. Herbal vaccination is not deemed as suitable protection. Titer test documentation is accepted as proof of protection in adult dogs.

Please keep dogs on leads at all times unless specifically otherwise directed. People should also where possible remain seated unless otherwise directed.  This stops dogs becoming overly excited or distressed, and ensures you do not distract your instructor who is doing the ultmost to help all the people and dogs in the class.  Canine School for Skills offers a quality training service and expects the same commitment from the dog owners in attendance.

Dogs displaying behaviour deemed to be detrimental to that dog’s mental or physical well-being or any others present will be asked to leave. Any monies paid for classes, courses or workshops will not be refunded but may be set against appropriate further behavioural training.

You are responsible for the behaviour and actions of your dog while attending training. You must not knowingly book a dog that shows aggression onto a training course. Canine School for Skills reserve the right to excuse dogs that are aggressive in class. Canine School for Skills also reserve the right to excuse dogs that excessively bark during classes on a regular basis. If your dog is unsuitable for the class due to aggressive behaviour there is no refund. Contact us if you are not sure whether a class is suitable for your dog.

It is your responsibility to ensure you arrive at the right venue and at the correct time.

It is your responsibility to ensure your dog is fit and healthy to attend training, your dog must be vaccinated and not suffering any infectious disease that could be transmitted to any other dogs. If in doubt about your dogs health please consult a veterinarian.

You must follow instructions at all times, including all safety instructions. No use of class equipment when your trainer is not present. Any injury to a dog is the sole responsibility of the owner.

Please respect the personal space of other dogs and ensure you stand at an appropriate distance until your trainer advises the correct social introductions.

Owners are expected to clean up after their dogs in and around the training venue. Please ensure you come to class suitably prepared with pooh bags to clean up any dog waste.

Well behaved children that are aged 7 years and over are very welcome to puppy classes as they are helpful to the puppy socialising process. However, children must be kept from disturbing the class. Children who are noisy and run around can teach dogs to fear or give chase! Parents must explain to their children how important it is for them to be well behaved, and not get too excited in the presence of their dog or other people’s dogs, and not to go up to other people’s dogs unless directed to do so. Consistently unruly children will be excluded from class. Young people under the age of 16 must be accompanied by an adult and should not be left to bring the dog to classes on their own under any circumstances.

Should your bitch come into season during the course, you may not be able to attend please contact Canine School for Skills should this occur. Alternative arrangements may be possible but not guaranteed.

NO VIDEOING OF INSTRUCTOR DURING TALKS OR DEMONSTRATION PERMITTED.

Canine School for Skills are unable to refund course fees once the course has commenced and are unable to refund classes you cannot make. If a dog is unable to attend classes, owners are more than welcome to attend without their dog in order to keep up to date with the training course.

Any package deal of time limited 121 services purchased with group classes expire three weeks after the training course your dog was booked onto ends. All outstanding 121s must be taken before expiry,  Canine School for Skills reverses the right to refuse service after the three week period. It is your responsibility to make yourself available and to inform Canine School for Skills of your availability. No refund will be given if you fail to take advantage of the 121 training services within the time limit of package booked or later change your mind saying the 121 sessions are no longer needed, wanted or possible to complete. Canine School for Skills reverse the right to refuse 121 services where a client has been deemed troublesome or their dog dangerous.

Cars are parked at their owners risk. Canine School for Skills do not accept any responsibility for theft or damage to cars or property whilst at training.

Bookings, Payments & Cancellations

Payment is required in full before attendance to a class. By paying you have acknowledged that you are aware of the terms and conditions. Confirmation of your booking will be made by email.

We cannot guarantee a place on a course unless prior payment has been made. If you request a place on a course without paying, there is no assurance a space will be available on commencement of the course. To ensure you are guaranteed a place on a course, it is advisable to pay by BACS as soon as you are provided with details.

Under the Consumer Rights Act you may cancel your purchase within a period of 14 working days beginning the moment you place your order. However, there is no right of cancellation where the class, 121 or behaviour consultation begins within this 14 day period. There will be no right to cancel or receive a refund for any service following the 14 days after.

If the participant misses two sessions of a dog training and fails to advise Canine School for Skills that they cannot attend the entire booking will be forfeit.

Requests to transfer to an alternative class/course can only be made up to 14 days prior to the start of your first class. Any requests to change must be made in writing by email. Transfers may be made up to 14 days before the start date and may incur an additional fee. Transfers are subject to availability and Canine School for Skills is not obliged to ensure suitable alternatives are available. No refund will be given if alternative refused.

Course Content & Material

Canine School for Skills reserves the right to change the content, timing, dates or venue. Canine School for Skills will try to avoid this as much as possible and this is very rare, but sometimes this is unavoidable, particularly with changes in the weather meaning a postponement of a session (agility classes as an example, which are all outdoor!). If Canine School for Skills is aware in advance that the weather will not be suitable Canine School for Skills will let you know, however, often the weather can be very changeable from hour to hour. If a booking is cancelled due to the weather, Canine School for Skills will let everyone know who has booked in by e-mail or text as soon as possible at least an hour before the start of your class. We will then reschedule all the bookings to an alternative week or course date. Canine School for Skills will not be liable for any losses or expenses arising from amendments to the course or cancellations.

DATA PROTECTION

The information from your will only be used as a record of you and your dog, and to contact you in relation to dog training activities and will not be passed on to any third parties. Canine School for Skills may send out an occasional email newsletter. If you do not wish to receive this please unsubscribe from the newsletter by sending an email to canineschool4skills@gmail.com

Photo Release

By agreeing to the Terms and Conditions, you give Canine School for Skills permission to publish in print, electronic, or video format the likeness or image of you and/or your dog. You release all claims against Canine School for Skills with respect to privacy rights, publicity rights, copyright ownership and publication, including any claim for compensation related to use of the materials.

If you have a particular reason for not wanting your image to be potentially so used, please contact Canine School for Skills before booking.